Frequently Asked Questions

We are pleased to welcome you. This online guide to Premium OutletsMR Punta Norte will provide you with information to help you plan a visit to the center

Select a category below for more information

For additional information, please contact us.


What is Premium Outlet Shopping®?
Upscale, fashion conscious shoppers who prefer designer labels have found that all outlet centers are not all the same. Outlet shopping centers that are part of the Premium Outlets portfolio are where shoppers can expect the largest collection of designer brands. Premium Outlets brings together the finest brands, unique outdoor settings, and savings of 25 to 65 percent every day.

What is Premium Outlets?
Premium Outlets is the brand name that represents Premium Outlets Punta Norte. The Premium Outlets portfolio is the world's largest collection of upscale outlet centers. It includes 70 Premium Outlet Centers® including one in Mexico, 57 in the United States, one in Puerto Rico, eight in Japan, two in Korea and one in Malaysia. Premium Outlets and Premium Outlet Shopping are registered trademarks of Simon Property Group.


Customer services available at Premium Outlets Punta Norte include:

  • Management Office
  • Information Center
  • ATM
  • Restrooms
  • Wheelchairs Available
  • Stroller Rental
  • Elevator
  • Escalator
  • Playground
  • Lost & Found
  • Private Parking
  • Taxis

If you have any questions regarding the availability of a customer service, please contact us.


How can I book a group tour?
Premium Outlets Punta Norte provides special discounts and amenities for groups and tours of fifteen people or more.
E-mail us to book a group tour. Provide your company name, phone and e-mail address, anticipated arrival date/time and number of guests. Upon receipt, a representative will contact you to confirm your reservation and answer any questions you may have.

If you are traveling to the U.S., live the Premium Outlet Shopping® unique experience. Learn more about Premium Outlet Centers located throughout the United States.


Where can I find out about store job opportunities at Premium Outlets Punta Norte?
Brand name outlet stores at Premium Outlets Punta Norte offer full and part time positions. To find out about store job opportunities available at a Premium Outlets Punta Norte, visit or call the Management Office.


If you are member of the press and would like additional information, center photos or other assistance, please e-mail us.


What are the store hours at Premium Outlets Punta Norte?
All stores at Premium Outlets Punta Norte follow the general operating hours for the center. To access center hours, visit the Hours page.


Why are select outlet stores at Premium Outlets Punta Norte?
Each outlet store is individually owned and operated by leading designers and manufacturers. We are pleased to offer an impressive collection of designer and name brand outlets. If you have any store requests, please let us know. We value your feedback.

Can this website help me locate a specific item from an individual store?
Each store is individually owned and operated and we do not have direct access to each store's merchandise and pricing. Store phone numbers are provided on the Store Listings & Center Map page so that you can contact the stores directly.


Where is Premium Outlets Punta Norte located?
Premium Outlets Punta Norte is located northwest of Mexico City (State of Mexico) at the intersection of Periferico Norte and Autopista Chamapa - La Venta.


Hacienda Sierra Vieja lote 2
Fraccionamiento Hacienda del Parque
CP 54769, Cuautitlan Izcalli
Estado de México

Public Transportation
Taxis are available. Call 5886-2590 xt. 114.


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